Shipping Policy
Lithium Battery Shipping Regulations
Due to the regulations surrounding lithium battery transportation, we adhere to strict guidelines to ensure the safety of our products and compliance with shipping regulations.
Shipping Restrictions
We currently only ship lithium batteries within the Europe, Asia, Americas, (excluding all off-shore islands that its shipping is connected only by air).
We cannot ship lithium batteries by air. All orders will be shipped by sea or/and via ground transportation only.
Order Processing
Orders containing lithium batteries will require additional processing time to ensure proper packaging and documentation are completed. Please allow an extra 1~2 business days for processing compared to standard orders.
Documentation
Each shipment containing lithium batteries will be accompanied by the necessary documentation, including a Lithium Battery Shipping Label and a Safety Data Sheet (SDS).
Shipping Costs
Shipping costs for lithium batteries may be higher than standard items due to the additional handling and documentation requirements. The exact cost will be calculated at checkout based on your order weight and destination.
Order Tracking
You will receive a tracking number once your order containing lithium batteries has shipped. You can track your order through the carrier’s website that we will email you after your order is shipped.
Returns
Due to safety regulations, we cannot accept returns of used lithium batteries.
For defective or damaged lithium batteries, please contact us.
Customer Responsibility
It is your responsibility to ensure you comply with any local regulations regarding the purchase and use of lithium batteries.
By placing an order for lithium batteries, you acknowledge that you have read and understood this shipping policy and agree to the terms and conditions.
Contact Us
If you have any question about our lithium battery shipping policy, please contact us.